How on Apple to check warranty: recommendations
For each product purchased by the manufacturerwarranty is given. Its essence lies in the fact that during the warranty period the goods will not change their consumer qualities and will perform the declared functions. Otherwise, the buyer has the right to return or replace the defective sample with a similar one. In this article we will talk about how to check the warranty of Apple and what kinds of it are provided in the territory of the Russian Federation.
Acquiring any technique Apple, the user automatically receives two guarantees for the selected product:
- Annual limited, provided by the manufacturer.
- Two-year (it is guaranteed by the law of the Russian Federation "On Protection of Consumer Rights").
Calculation of the timing for them is done in different ways. In accordance with the law, the guarantee comes at the time of purchase or receipt of the ordered goods. The limited warranty that comes with Apple comes into effect when the device is activated. For example, bought in advance, as a gift for the birthday of the iPhone, lain for several months in a box, will receive a guarantee of the company only at the moment when it will include the birthday boy, having registered under its ID. At the same time, the period specified by law will already be calculated in months from the date specified in the goods receipt.
Additionally, from the moment of activation of any"Apple" device, the user receives ninety days of free technical support over the telephone line. You can check the Apple warranty and the expiry date for the phone call for consultations at the same time on a special page of the company's website.
In addition to the standard, provided automaticallyprivileges, the user can pay for an extended warranty and service plan. This program is called AppleCare Protection and is not provided for all products of the company. In Russia it can be ordered for the following products:
- All kinds of Mac computers.
- IPod music player.
- Apple Thunderbolt Display Monitors.
- Apple TV prefix.
The cost varies widely anddepends on the category of goods for which an extended warranty is purchased. Its validity is three years. Throughout the period, the user is entitled to a free call to the service by phone. Check Apple's warranty on those. You can use this program on the same page as the standard one.
Among other things, there is an internationalguarantee. It is understood that authorized service centers operating on the territory of Russia, within the framework of its execution, should serve all "apple" products regardless of the country of purchase. In fact, everything is somewhat more complicated. Only those devices that are officially registered and certified for distribution on the territory of the Russian Federation will fall under this type of warranty service.
As we have already said, in order to know the statusservicing your "apple" device, you need to go to a special page. On it you can check the warranty of Apple by serial number. Once you access this page, you will only find two text fields. In the first one, you need to specify the device number, and in the second - a test cache.
The issued certificate of the service status contains at most four points:
- The actual date of purchase of the device.
- The state of technical support by phone with the end date.
- The right to warranty repair.
- The status of AppleCare Extended Warranty, if purchased.
All items are additionally accompanied by coloredstatus indicators. The check marks on the green field correspond to the current points, the exclamation marks on the orange are expired. In some cases, checking the warranty of Apple in Russia, you can find an exclamation mark on a blue box. For the user this means that the right to warranty repair on his device does not apply. The reason will be indicated, but usually it is the purchase of goods abroad.
Check for iPhone, iPad
To verify your mobile device for the Apple warranty, you will need to enter its serial number. For devices running on iOS, you can learn it in several ways:
- Look at the box in which the device was on purchase.
- Go to the settings, the item "Basic" - "About this device."
- If the device is synchronized over Wi-Fi with iTunes, look in the information field.
- Go to the Apple ID management page and see the serial number for the attached device.
On the company's home page, in the top menuSelect "Support" and scroll down to the "AppleCare and Warranty" section. To enter the serial number for verification, you will need to select the interactive link "Is there still a warranty on my product?".
Scanning Mac Computers
On computers, you can check the warranty of Apple,using the menu with the apple logo located on the top information panel. Selecting "About this Mac", you will open a window with the characteristics of your device. The serial number will be indicated by the last item. Further actions are similar to those already described for mobile devices.
Check the Apple warranty on the "apple" computerit is possible and one more way. In the called window with the characteristics of the device, go to the "Maintenance" tab. Select the "Check service status and guarantees" item here. A support page opens, where you only need to enter a confirmation cache. Your device will send the serial number automatically, and it will be indicated in the corresponding field.
On the Apple Support page, you canFind data on extended replacement and repair programs that are carried out by the company for all users of certain types of devices in which factory defects are identified. If your device falls under the description of the detected defect, you can send it to an authorized service center for a free replacement or repair.
A list of such centers is given on the page,describing the program. Additional information placed in the same place directly warns users that the measures taken do not affect the current warranty. In other words, you can eliminate the identified defect free of charge, but the warranty service period for your device will not be changed.
Another item of additional informationinforms that in the event that before the announcement of the repair program you addressed the identified problem with the service and incurred financial costs for servicing the device, the company is ready to compensate them. Of course, the fact of such treatment will have to be confirmed by a check.
We have told you about the ways thatto check the warranty of Apple on the device you purchased, the types of guarantees that operate in the territory of the Russian Federation and certain features related to service maintenance. This information will allow you, knowing your rights, to communicate with the employees of the service if necessary.